We’re more than happy to accept returns within 28 days of ordering. To return your item to us it needs to be unused and in its original condition, including the tag, with proof of purchase please. You’ll be responsible for the return postage costs. I’m afraid we are unable to offer exchanges. If you’d like to swap an item, please place a new order online. If an item has unfortunately arrived faulty, please do get in touch with us as soon as you can, so we can deal with it promptly.